News Flash

HPS Customer Service

Posted on: October 3, 2017

24,000 HPS Energy Households Without Power Due to Hurricane Irma

HPS Energy

There are currently 24,000 households serviced by HPS Energy without power due to Hurricane Irma.  Extremely dangerous conditions posed by sustained tropical force winds make it unsafe for restoration crews to begin work at this time.  Once conditions become safe and crews can start to assess damage, HPS can provide restoration timelines.  Prior to Hurricane Irma's arrival, HPS Energy secured mutual aid agreements with utility crews outside of Hurricane Irma's path.  Those crews will begin traveling to Homestead Monday, September 11, 2017 to assist in power restoration efforts.  HPS Energy will concentrate first on restoring power to emergency services such as police, fire, and hospitals.

Residents can report downed power lines and other damage to electrical facilities at www.cityofhomestead.com/outage or 305-224-4800. 

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Actualmente hay 24,000 casas atendidos por HPS Energía sin electricidad debido al huracán Irma. Las condiciones extremadamente peligrosas planteadas por los fuertes vientos de fuerza tropical hacen inseguro que las tripulaciones de restauración comiencen a trabajar en este momento. Una vez que las condiciones se vuelven seguras y las tripulaciones pueden comenzar a evaluar el daño, la HPS puede proporcionar plazos de restauración. Antes de la llegada del huracán Irma, HPS Energy consiguió acuerdos de ayuda mutua con equipos de servicio público fuera del camino del huracán Irma. Esas tripulaciones comenzarán a viajar a Homestead el lunes, 11 de septiembre de 2017 para ayudar en los esfuerzos de restauración de energía. HPS Energy se concentrará primero en restablecer el poder a los servicios de emergencia tales como la policía, el fuego y los hospitales.

Los residentes pueden reportar líneas eléctricas derribadas y otros daños a instalaciones eléctricas en www.cityofhomestead.com/outage o 305-224-4800.

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Gen kounye a 24,000 kay ki opere pa HPS Enèji san yo pa pouvwa akòz Siklòn Irma. Kondisyon ekstrèmman danjere ki poze pa van fòs twopikal fè li an sekirite pou ekip restorasyon yo kòmanse travay nan moman sa a. Yon fwa kondisyon yo vin san danje e ekip yo ka kòmanse evalye domaj, HPS ka bay randevou retablisman. Anvan arive Siklòn Irma a, HPS Enèji te akòde akò mityèl avèk ekipaj sèvis piblik deyò chemen Siklòn Irma a. Ekip sa yo ap kòmanse vwayaje nan Homestead Lendi, 11 septanm 2017 pou ede nan efò restorasyon pouvwa yo. HPS Enèji pral konsantre premye sou restore pouvwa a sèvis ijans tankou lapolis, dife, ak lopital.

Rezidan yo ka rapòte liy pouvwa redwi ak lòt domaj nan enstalasyon elektrik nan www.cityofhomestead.com/outage oswa 305-224-4800.

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