In your September HPS bill you will notice a past due amount of an average of $2.50. This amount is NOT past due and you will not be penalized as long as it is paid along your September bill.
Because of a computer error that occurred while the Customer Service Department was updating its system, the PCA Florida Gross tax for your August 2015 bill was not charged.
The amount reflected on your current September 2015 cycle bill as a past due is the PCA Florida Gross Tax that was left out of the August cycle bill.
We apologize for any inconvenience or confusion this might have caused. Please feel free to call the Customer Service Department if you need more information at (305)224-4800 or email us at email@example.com