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How to Start Service
The Service Application Form can be found on our website at http://www.cityofhomestead.com/startstop .

Step 1: Complete the appropriate application

  • Residential
  • Military
  • Commercial

    Step 2: Include supporting documents

  • Residential: copy of driver’s license and proof of closing, if you are the property owner
  • Military: copy of driver’s license, military ID number and proof of closing if you are the property owner.
  • Commercial: copy of business license and proof of closing, if you are the property owner.

    Step 3: Complete a Credit Card Authorization Form in order to process applicable deposits and connection fees.

    Step 4: Submit all via email to customerservicequestions@cityofhomestead.com

    You may also visit our website at www.cityofhomestead.com/startstop

  • Customer Service

    Show All Answers

    1. How to Start Service
    2. How do I transfer service(s)?
    3. How do I stop my service?
    4. How are deposits determined?
    5. Why do you charge deposits?
    6. When and how will my deposit be refunded?
    7. How can I view my bill?
    8. How can I pay my bill?
    9. How does Autopay work?
    10. Does the City of Homestead Offer Assistance Programs?
    11. What is my Solid Waste Schedule?
    12. How can I reduce my Energy Bills?